Shipping & Customs Notice

Last updated: July 13, 2026

CLAY Co., Ltd. ships internationally from Japan using FedEx and DHL where service is available.

Shipping Destinations

Common destinations include the United States, Canada, Australia, Hong Kong, the United Kingdom, Europe, Singapore, the Philippines, Brazil, and other supported regions.

Shipping Costs

Shipping costs vary by destination, carrier, package weight, carton size, quantity, and current carrier conditions. Please request a quote before ordering.

Dispatch Timing

Standard confirmed orders are usually dispatched same day or next day. Pre-orders, special requests, large-volume orders, and carrier schedules may require additional time.

Customs, Duties, and Taxes

Import duties, customs fees, GST, VAT, and local taxes vary by destination and are generally the buyer's responsibility unless specifically agreed otherwise.