Shipping & Customs Notice

Last updated: July 13, 2026

CLAY Co., Ltd. ships internationally from Japan using FedEx and DHL where service is available.

Shipping Destinations

Common destinations include the United States, Canada, Australia, Hong Kong, the United Kingdom, Europe, Singapore, the Philippines, Brazil, and other supported regions.

Shipping Costs

Shipping costs vary by destination, carrier, package weight, carton size, quantity, and current carrier conditions. CLAY will confirm available shipping options and estimated shipping cost before payment.

Dispatch Timing

In-stock orders are generally prepared for dispatch after payment confirmation, depending on carrier schedules. Pre-orders, special requests, large-volume orders, and carrier conditions may require additional time.

Customs, Duties, and Taxes

Import duties, customs fees, GST, VAT, and local taxes may apply. Customs charges are determined by the destination country and are generally the buyer's responsibility unless specifically agreed otherwise.